Contact Us
Contact Us
We welcome your feedback!
If you have any comments or questions about our stores or company, please contact us directly at customerservice@honolulucoffee.com or via the form here.
Office
Our corporate office is located at:
Honolulu Coffee
1122 Makepono St.
Suite 400
Honolulu, HI 96819
1.877.533.1500
1.808.533.1500
Fax 1.808.533.1599
When is coffee roasted and shipped?
Orders ship fresh to roast on Tuesdays and Fridays. Orders received by Monday at 8am Hawaiian Standard Time will ship on Tuesdays. Orders received by Thursday at 8am Hawaiian Standard Time will ship on Fridays. Learn more in our Shipping FAQ.
Where is your Kona coffee farm located?
Our Kona coffee farm is located on the slopes of the dormant Mauna Loa volcano on the Big Island of Hawaii.
Learn more about our farm in our blog, "Freshly Roasted, Freshly Grown: Honolulu Coffee's Kona Coffee Farm".
Where do you have cafes in Hawaii?
We have cafes on on Oahu, Maui, Kauai, and the Big Island!
See all of our locations here: Honolulu Coffee Locations
How should I brew my coffee?
The best coffee is coffee that you love. That said, there are basics for making the most of every brew, such as:
• Brewing Water Temperature: 195-205 F
• Clean, filtered Water
• Proper steep time for the grind setting: Coarse Grind = long brew time, Fine Grind = short brew time
• Proper Coffee to Water Ratio: 1 gram of coffee for every 16 ml (or g) of water
• A consistent grind particle size: Use a burr grinder if possible
• Coffee that is not too far off-roast
We love brewing the Kalita and French Press in particular. Get our recipes here!
How can I check my cafe Rewards Points?
You can look up your rewards points by typing in your email address or phone number here: Rewards Points Look Up