Contact Us
General
Have questions about Honolulu Coffee, our cafes, or our public cuppings?
Get in touch with us directly at customerservice@honolulucoffee.com .
If you would rather give us a call you can reach us at 808.533.1500. We respond to emails and phone calls Monday through Friday 9am to 5 pm HST.
If you would like to contact one of our cafes directly, please visit our locations page.
Wholesale
If you run a business, or are considering starting one, and would like to learn more about our products and services, we're here to help.
Please reach out to us at wholesale@honolulucoffee.com and someone from our Sales Team will get back to you.
Donations
If you are interested in obtaining a donation for your organization, please use send an email to customerservice@honolulucoffee.com for requests.
Office
Our corporate office is located at:
Honolulu Coffee
1122 Makepono St.
Suite 400
Honolulu, HI 96819
1.877.533.1500
1.808.533.1500
Fax 1.808.533.1599
When is coffee roasted and shipped?
Orders ship fresh to roast on Tuesdays and Fridays. Orders received by Monday at 8am Hawaiian Standard Time will ship on Tuesdays. Orders received by Thursday at 8am Hawaiian Standard Time will ship on Fridays. Learn more in our Shipping FAQ.
Where is your Kona coffee farm located?
Our Kona coffee farm is located on the slopes of the dormant Mauna Loa volcano on the Big Island of Hawaii.
Learn more about our farm in our blog, "Freshly Roasted, Freshly Grown: Honolulu Coffee's Kona Coffee Farm".
Where do you have cafes in Hawaii?
We have cafes on on Oahu, Maui, Kauai, and the Big Island!
See all of our locations here: Honolulu Coffee Locations
How should I brew my coffee?
The best coffee is coffee that you love. That said, there are basics for making the most of every brew, such as:
• Brewing Water Temperature: 195-205 F
• Clean, filtered Water
• Proper steep time for the grind setting: Coarse Grind = long brew time, Fine Grind = short brew time
• Proper Coffee to Water Ratio: 1 gram of coffee for every 16 ml (or g) of water
• A consistent grind particle size: Use a burr grinder if possible
• Coffee that is not too far off-roast
We love brewing the Kalita and French Press in particular. Get our recipes here!
How can I check my cafe Rewards Points?
You can look up your rewards points by typing in your email address or phone number here: Rewards Points Look Up